Chat Features Intelligent Chat Distribution Agent to Agent transfer Screen Pops Ability to accept / reject incoming chat requests Canned Response Manager Push Images, Links, Pages, Proactive Messages Ability to chat in multiple languages Emotions Chat Initiation Visitor initiated Chat from Website / Email Invite Visitor to Chat Reporting and Analysis Chat Satisfaction Survey Retrieve/Search Chat Transcripts Detailed Reporting and Statistics Save Info Save Chat history under customer record Generate a the HTML code and add the code your...