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Email Tracker for CRM OnDemand

icon1 Posted by satish in CRM OnDemand, CRM++ on 05 18th, 2009 | no responses

Email Tracker is a powerful add-on that converts your incoming email into CRM On Demand Records. 

  • It makes your Email Campaign a configurable and easy process.
  • A Fully Customizable interface, allows the business users to configure campaigns with different Mail IDs / Servers
  • These Mail IDs can be published via Print / Electronic Media
  • All Responses to this, are picked in batches, and inserted into  CRM OnDemand, where they can be processed further
  • All Emails are backed up for further review / usage / audit purposes
  • Supports all standard SMTP / Pop Mail Servers
  • Ability to configure a custom response to the user according the type of campaign
  • Ability to capture replies for Service Requests and inserts them as Actions in  CRM OnDemand 

Some Screenshots

Manage Mail Archive

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Manage Profiles

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  • View all existing profiles
  • Add, Edit and Delete a profile.
  • View the type and status (whether it is Mapped To SCOD) of a profile.

Map Profiles to CRM On Demand

image

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Recent Posts

  • Avaya – CTI Integration with Oracle CRM OnDemand
  • Chat Solution for Oracle CRM OnDemand
  • Offline Solution for CRM OnDemand
  • Mobile CRM for CRM OnDemand
  • Email Tracker for CRM OnDemand

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